Terms of service
TERMS OF SERVICE — OF THE ANCIENTS, LLC
Effective Date: April 14, 2026
Last Updated: April 14, 2026
This Terms of Service supersedes and replaces all prior versions. Transactions and interactions occurring before the Effective Date of this version were governed by the prior Terms of Service in effect at that time, which remains applicable to those prior transactions.
Terms of Service / Terms & Conditions / Terms of Sale
Of The Ancients, LLC | Chicago, IL 60611
Governing Law: State of Illinois | Venue: Cook County, Illinois
Contact: Hello@OfTheAncients.com | 708-252-3220
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IMPORTANT NOTICE: THESE TERMS CONTAIN A MANDATORY ARBITRATION
PROVISION AND CLASS ACTION WAIVER IN SECTION 20. PLEASE READ THEM
CAREFULLY. THEY AFFECT YOUR LEGAL RIGHTS.
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OVERVIEW
This website is operated by Of The Ancients, LLC ("Of The Ancients," "we," "us," or "our"), a limited liability company with its principal place of business at 1 E Superior St, Suite 405, Chicago, IL 60611. Throughout the site, the terms "we," "us," and "our" refer to Of The Ancients, LLC.
Of The Ancients offers this website, including all information, tools, content, and services available from oftheancients.com (the "Site") to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
Our products are dietary supplements intended for use by adults in general good health. They are not intended for use by individuals under 18 years of age, pregnant or nursing women, or individuals with known medical conditions, without prior written clearance from a licensed healthcare provider. By purchasing our products, you represent that you are an adult (18 years or older) and that you have consulted with your healthcare provider if you have any health concerns.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this Site is at your own risk.
This Site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to our Site.
SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 — PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Return Policy, which is available at /policies/refund-policy.
We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this Site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Individual results from use of our products may vary. Our products are not intended to diagnose, treat, cure, or prevent any disease. Please review the full health and medical disclaimer available at /pages/disclaimer before purchasing.
SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION; PURCHASING
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You are solely responsible for the supervision, management, and control of your login credentials. Any individual using your login credentials is conclusively deemed to have actual authority to engage in transactions; accordingly, all sales made using your credentials are authorized by you. You shall immediately notify us if you become aware of any unauthorized usage of your account.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You hereby authorize us to charge the full purchase price for services or products, as well as applicable shipping, handling, and taxes, to the credit card, bank account, or payment method provided for the order. You remain solely responsible to pay for product purchases following any declination of your credit card, ACH transaction, eCheck, or otherwise, and any and all related fees.
You shall also be responsible for any and all sales, use, or other taxes and applicable duties, levies, export fees, or any charge imposed by any federal, state, local, or other governmental entity in connection with your purchase.
SHIPPING RISK: Title and risk of loss for all products transfer to you upon delivery of the product to the shipping carrier. Once a shipment has been delivered to the carrier, we no longer have control over its whereabouts or integrity. We will, as a courtesy, assist customers in filing claims with our shipping partners for damaged or lost goods, but we do not guarantee resolution or accept legal responsibility for carrier handling. Claims for damaged goods must include photographic evidence as described in our Return Policy.
SECTION 7 — OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the Site is entirely at your own risk and discretion.
SECTION 8 — THIRD-PARTY LINKS
Certain content, products, and Services available via our Service may include materials from third parties. Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
SECTION 9 — USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are under no obligation to (1) maintain any comments in confidence, (2) pay compensation for any comments, or (3) respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
SECTION 10 — PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, available at /policies/privacy-policy. By using this Site, you acknowledge and agree to the terms of our Privacy Policy, which is incorporated herein by reference.
SECTION 11 — ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation pricing information, except as required by law.
SECTION 12 — PROHIBITED USES
In addition to other prohibitions as set forth in these Terms, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, state, or local regulations, rules, laws, or ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 — HEALTH AND MEDICAL DISCLAIMER
IMPORTANT HEALTH NOTICE — READ BEFORE PURCHASING
Our products are dietary supplements. The following disclosures are required by law and are an essential part of these Terms:
(a) FDA Disclaimer. The statements made regarding our products have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Results described in testimonials, marketing materials, or on this Site reflect individual experiences and are not guaranteed. Individual results will vary.
(b) Clinical Study Disclaimer. References to clinical studies on this Site pertain to the specific studied ingredients (including MycoThrive™ Lion's Mane extract) at the doses and under the conditions described in the published research. Such studies do not constitute proof that our finished product will produce the same results for all users. The clinical studies referenced are published in peer-reviewed journals and are cited on our References page. Referenced clinical study and results conducted on MycoThrive™ Lion’s Mane powder at a 1,000 mg daily dosage; results may vary. Logic Lion's Mane features the clinically studied MycoThrive™ extract, delivered through a proprietary liquid extraction process, providing a total of 970 mg per daily serving (485 mg twice daily).
(c) Not Medical Advice. This website is provided for informational and educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider before beginning any new supplement regimen, especially if you are pregnant, nursing, taking prescription medications, or have a known medical condition. Do not disregard professional medical advice or delay seeking it because of something you have read on this Site.
(d) Assumption of Risk. You acknowledge that the use of any dietary supplement carries inherent risks, including the risk of adverse reactions or interactions with other substances or medications. You voluntarily assume all risks associated with the use of our products, to the fullest extent permitted by applicable law.
(e) No Off-Label Use for Medical Conditions. Our products are intended as general wellness dietary supplements only. If you are using our products to address a specific medical condition, you do so without our recommendation and solely at your own risk.
SECTION 14 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE MATERIALS ON THIS WEBSITE AND THE PRODUCTS SOLD HEREUNDER ARE PROVIDED "AS IS" AND "WITH ALL FAULTS." OF THE ANCIENTS MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS.
IN NO EVENT SHALL OF THE ANCIENTS, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM: (I) YOUR USE OF ANY OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE; (II) ANY ERRORS OR OMISSIONS IN ANY CONTENT; OR (III) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR ANY CONTENT OR PRODUCT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY.
BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
AGGREGATE LIABILITY CAP: NOTWITHSTANDING THE FOREGOING, OF THE ANCIENTS' TOTAL CUMULATIVE LIABILITY TO YOU FROM ALL CAUSES OF ACTION AND ALL THEORIES OF LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR PRODUCTS OR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNTS PAID BY YOU TO OF THE ANCIENTS FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE THE CLAIM AROSE, OR (B) ONE HUNDRED US DOLLARS ($100.00).
SECTION 15 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Of The Ancients, LLC, and its members, managers, officers, employees, affiliates, partners, agents, contractors, licensors, service providers, subcontractors, and suppliers from and against any and all claims, demands, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to: (a) your breach of these Terms of Service or any documents they incorporate by reference; (b) your violation of any law or the rights of any third party; (c) your misuse, irresponsible use, or unauthorized use of our products or Services; (d) any content you submit, post, or transmit through the Site; or (e) your access to or use of the Site or Services in a manner not authorized by these Terms. This indemnification obligation will survive the termination of these Terms and your use of the Site.
SECTION 16 — SEVERABILITY
In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such a determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 17 — TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our Site. If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination.
SECTION 18 — ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies or operating rules posted by us on this Site, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 19 — CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.
SECTION 20 — DISPUTE RESOLUTION; BINDING ARBITRATION; CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT SIGNIFICANTLY AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND YOUR RIGHT TO A JURY TRIAL.
20.1 Informal Resolution. Before initiating any formal dispute resolution proceeding, you agree to contact us at Hello@OfTheAncients.com and provide written notice describing the nature of your dispute and the relief you are seeking. We will attempt to resolve the dispute informally within thirty (30) days of receipt of your notice. If we are unable to resolve the dispute within that period, either party may proceed to arbitration as set forth in this Section.
20.2 Binding Arbitration. Except as set forth in Section 20.5 below, any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or to the use of the Service or purchase of any product (collectively, "Disputes") — including the validity, applicability, or scope of this arbitration provision — shall be resolved exclusively by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, except as modified by this Section. The AAA's Consumer Arbitration Rules are available at www.adr.org.
20.3 Arbitration Procedures. The seat and place of arbitration shall be Chicago, Cook County, Illinois. The arbitration shall be conducted by a single, neutral arbitrator. The arbitrator shall have the authority to grant any remedy or relief that a court of competent jurisdiction could order or grant, including injunctive or other equitable relief, but shall not have authority to award relief in excess of what these Terms permit. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. You may opt out of this arbitration agreement by sending written notice to Hello@OfTheAncients.com with the subject line "Arbitration Opt-Out" within thirty (30) days of first accepting these Terms. If you opt out, you and we each agree to the governing law and venue provisions in Section 21.
20.4 CLASS ACTION WAIVER. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND OF THE ANCIENTS EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. NEITHER PARTY SHALL HAVE THE RIGHT TO PARTICIPATE IN, OR BE REPRESENTED AS PART OF, ANY CLASS ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING IN COURT OR IN ARBITRATION. THE ARBITRATOR SHALL HAVE NO AUTHORITY TO CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE FOR ANY REASON, THEN THE ENTIRETY OF SECTION 20.2 SHALL BE NULL AND VOID AS TO THAT CLAIM.
20.5 Exceptions. Notwithstanding the foregoing, either party may bring an individual action in small claims court for Disputes within the jurisdictional limits of such court. Either party may also seek provisional injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights, pending resolution of the underlying dispute by arbitration.
20.6 Arbitration Fees. Payment of all filing, administration, and arbitrator fees will be governed by the AAA's Consumer Arbitration Rules. We will pay any filing fee for the arbitration up to $250 if you cannot afford to pay it. If the arbitrator finds the arbitration was frivolous or brought in bad faith, the arbitrator may require the filing party to reimburse those fees.
SECTION 21 — GOVERNING LAW AND VENUE
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.
For any Disputes not subject to mandatory arbitration under Section 20, or in the event the arbitration clause is found unenforceable, you and Of The Ancients each irrevocably consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Cook County, Illinois. You waive any objection to the laying of venue of any such proceeding in Cook County, Illinois, and waive any objection that such courts are an inconvenient forum.
SECTION 22 — SUBSCRIPTION POLICY
By purchasing a subscription order from Of The Ancients, you agree to the following Subscription Terms, which apply in addition to all other provisions of these Terms of Service.
22.1 Subscription Agreement. When you purchase a subscription, you acknowledge that your subscription has an initial and recurring payment feature. You accept responsibility for all recurring charges prior to cancellation. Your subscription will continue indefinitely until terminated by you or us in accordance with these Terms.
22.2 Automatic Renewal and Billing. Your subscription will automatically renew at the delivery interval you selected at checkout (e.g., every 30 days). Your payment method will be charged automatically on each renewal date. The total charge will include the product price (less any applicable subscription discount) plus applicable shipping and taxes. By subscribing, you expressly authorize Of The Ancients to charge your payment method on the initial order date and again at the start of each subsequent subscription period, until cancelled.
IMPORTANT — CALIFORNIA RESIDENTS: Pursuant to California Business and Professions Code §§ 17600–17606, the material subscription terms are: (a) the subscription will automatically renew unless cancelled; (b) the amount you will be charged and the frequency of those charges are displayed at checkout; (c) you may cancel at any time via your Customer Portal or by emailing Hello@OfTheAncients.com; (d) to avoid a charge for the next period, you must cancel at least 24 hours before your next scheduled billing date; (e) after you subscribe, a confirmation email will be sent to you containing all material subscription terms and a cancellation method.
22.3 Cancellation Policy. You may cancel your subscription at any time with no cancellation fees. To cancel: (a) log in to your Customer Portal at oftheancients.com, or (b) email Hello@OfTheAncients.com. To avoid being charged for the next shipment, cancellations must be submitted at least 24 hours before your next scheduled billing date. If you cancel after an order has already been processed and shipped, that specific order cannot be cancelled — it will be treated as a return in accordance with our Refund Policy.
22.4 Skip and Pause. You may skip a shipment or pause your subscription at any time via the Customer Portal without cancelling. No fees apply.
22.5 Failed Payments. If your payment method fails (e.g., expired card, insufficient funds), we will attempt to retry the charge up to five (5) times over a reasonable period. If payment continues to fail after all retry attempts, your subscription will be paused until a valid payment method is provided. We will notify you by email if your payment method fails.
22.6 Price Changes. We reserve the right to change the price of subscription products at any time. In the event of a price increase, we will notify you by email at least fifteen (15) days in advance of the change. You will have the opportunity to cancel your subscription before the new price takes effect.
SECTION 23 — 30-DAY SATISFACTION GUARANTEE
We stand behind our products. If you are not satisfied with your purchase for any reason, you may request a refund of the product purchase price within 30 days of the date of receipt of your order.
The following terms apply to the 30-Day Satisfaction Guarantee:
- Refund requests must be submitted within 30 days of the delivery date.
- The refund applies to the product purchase price only. Original outbound shipping charges are not refundable.
- To initiate a refund, contact our team at Hello@OfTheAncients.com or through our Contact Page.
- Only one satisfaction guarantee refund per customer account or household is permitted within any 12-month period.
- This guarantee does not apply to purchases made through unauthorized third-party resellers.
- We reserve the right to decline refund requests where we determine, in our reasonable judgment, that there has been misuse or abuse of this policy.
For complete details, please review our Refund Policy at /policies/refund-policy.
SECTION 24 — CONTACT INFORMATION
Questions about these Terms of Service should be directed to us at:
Of The Ancients, LLC
1 E Superior St, Suite 405
Chicago, IL 60611
Phone: 802-234-1396
Email: Hello@OfTheAncients.com
Website: OfTheAncients.com
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Copyright 2026 Of The Ancients, LLC. All Rights Reserved.
Effective Date: April 14, 2026
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